Help Center
Academic Mentor
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Click here if your concern is one of the following: Activity/Course Project Checking, Re-attempt Quizzes/Exams, Research/Thesis Concerns, Capstone, Grades Posting, OJT, Shifting, Dropping Subject, Remedial Class, Evaluation Request: DIT and DBA
Courseware Materials
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Click here if your concern is one of the following in LMS: Opening of New Courses, Content Availability, Content Alignment, Upload Errors, Broken Links, Grammar and Spelling, Gradebook set-up/settings, Missing Content.
Corporate Bureau
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Click here if your concern is one of the following: OEd Partnership Balance Payment, Course Activation, Registration, Subject Extension/Removal, Course/Subject Loading, Endorsement and Approval, Program Shifting
Cross Enrollment
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Click here if your concern is one of the following: Academic Partnership Balance Payment, Course Activation, Registration, Subject Extension/Removal, Course/Subject Loading, Endorsement and Approval, Program Shifting
OEd Buddy
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Click here if your concern is one of the following: Enrollment Approval, Loading of Subjects, Program Shifting, Subject Adding, Course Extension, Balance Payment, Refund, SOA, Course Activation, Payment Transaction concerns, Special Extension.
Registrar
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Click here if your concern is one of the following: TOR, Certification/Authentication/Verification Requests (CAV), Transfer Out, Enrollment, Graduation Evaluation.
Short Course
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Click here if your concern is one of the following: KEY-Short Course Balance Payment, Course Activation, Registration.
Technical Support
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Click here if your concern is one of the following: Student Portal Password Reset,OEd Email Reset Password, Course Activation in Learning Management System(LMS), Update Profile in Student Portal, Student Portal/LMS Platform is down
Student Services
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Click here if your concern is one of the following: Evaluation of new student, Subject Crediting,ID request/payment (student request),Approval of PE uniform payment (student request,Issuance of Request Letters/ Return Slips, Documentation, Education Verification, DEPED LIS, F-138 (SHS & JHS), F-137A (SHS & JHS),Diploma,Certificates.
OR Request
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Click here if your concern is Official Receipt request.
Ticket Creation Reminder:

It's crucial to submit your ticket to the correct Support Unit. If it's misdirected, you'll need to submit a new ticket. Failure to resubmit may cause delays in addressing your concern.