Help Center
Academic Mentor
Click here if your concern is one of the following: Activity/Course Project Checking, Re-attempt Quizzes/Exams, Research/Thesis Concerns, Capstone, Grades Posting, OJT, Shifting, Dropping Subject, Remedial Class, Evaluation Request: DIT and DBA
Courseware Materials
Click here if your concern is one of the following in LMS: Opening of New Courses, Content Availability, Content Alignment, Upload Errors, Broken Links, Grammar and Spelling, Gradebook set-up/settings, Missing Content.
Corporate Bureau
Click here if your concern is one of the following: OEd Partnership Balance Payment, Course Activation, Registration, Subject Extension/Removal, Course/Subject Loading, Endorsement and Approval, Program Shifting
Cross Enrollment
Click here if your concern is one of the following: Academic Partnership Balance Payment, Course Activation, Registration, Subject Extension/Removal, Course/Subject Loading, Endorsement and Approval, Program Shifting
OEd Buddy
Click here if your concern is one of the following: Enrollment Approval, Loading of Subjects, Program Shifting, Subject Adding, Course Extension, Balance Payment, Refund, SOA, Course Activation, Payment Transaction concerns, Special Extension.
Registrar
Click here if your concern is one of the following: Grade Slip, ID, TOR, Diploma, Certification/Authentication/Verification Requests (CAV), Submission of Credentials, Transfer Out, Enrollment, Form 137/138, Graduation Evaluation, Return Slip, Enrollment Evaluation and Subjects Crediting.
Short Course
Click here if your concern is one of the following: KEY-Short Course Balance Payment, Course Activation, Registration.
Technical Support
Click here if your concern is one of the following: Student Portal Password Reset,OEd Email Reset Password, Course Activation in Learning Management System(LMS), Update Profile in Student Portal, Student Portal/LMS Platform is down
OR Request
Click here if your concern is Official Receipt request.
Ticket Creation Reminder:

It's crucial to submit your ticket to the correct Support Unit. If it's misdirected, you'll need to submit a new ticket. Failure to resubmit may cause delays in addressing your concern.